Front Desk Coordinator UBMD Internal Medicine - 2.5 Amherst, NY Job Details Full-time $18 - $19 an hour 2 days ago Benefits Health savings account Health insurance Dental insurance Flexible spending account Paid time off Vision insurance 401(k) matching Life insurance Qualifications High school diploma or GED Full Job Description Description Are you a master of first impressions who thrives in a fast-paced, patient-centered medical environment? UBMD Internal Medicine (UBMDIM) is seeking an organized, high-energy Front Desk Coordinator to join our team. As the first point of contact for our patients, you will play a vital role in ensuring smooth daily clinic operations. If you are looking for a true day shift schedule with absolutely no weekends and no holidays, this is the perfect opportunity to grow your healthcare career while balancing your personal life! Benefits We believe in taking care of the team that takes care of our community. We offer a competitive, top-tier benefits package:

Generous PTO:

Earn up to 4 weeks of Paid Time Off in your very first year! 401(k)

Matching:

100% company match up to 4% (eligible after 1 year of service).

Health and Wellness:

Industryleading medical, dental, and vision insurance.

Insurance BuyOut Options:

Get extra compensation if you choose to opt out of our health coverage.

Additional Perks:

Flexible Spending Account (FSA), Health Savings Account (HSA), and Life Insurance. About UBMD Internal Medicine As the largest practice plan within UBMD Physicians' Group, we are proudly affiliated with the University at Buffalo's Jacobs School of Medicine and Biomedical Sciences. With 135 primary and specialty care physicians and 187 dedicated staff members across 16 hospital and outpatient clinic locations in the Buffalo-Niagara Falls area, we drive the future of medicine. Our physicians do it all—providing exceptional patient care, serving as educators to train tomorrow's healthcare providers, and leading innovative medical research. Job Responsibilities In this dynamic role, you will handle a variety of key administrative and customer service tasks to keep our healthcare practice running seamlessly. Your duties include, but are not limited to:

Patient Coordination:

Warmly greet patients, manage the patient checkin/out process, and verify patient information and insurances.

Scheduling and Flow Management:

Schedule patient appointments, manage provider schedule adjustments, and handle patient inquiries.

Financial Duties:

Process daily copay reports and efficiently collect copays at the time of service.

Communication and Support:

Answer phone calls with professional etiquette, assist in the call center, and manage general office skills (faxing, copying, and indexing documents).

Team Collaboration:

Work closely alongside clinical and administrative colleagues to support an exceptional, patientcentered clinical workflow. Qualifications High school diploma or equivalent is required; additional education or certifications in healthcare administration are a plus. Strong interpersonal skills, professional phone etiquette, and toptier customer service skills. Proficiency in appointment scheduling, front desk receptionist workflows, and managing complex patient inquiries. Solid organizational skills with the ability to multitask effectively in a fastpaced environment. Proficiency with medical office software and technology is preferred.

Preferred Experience:

23 years of experience in a medical office, handson experience with Electronic Medical Records (EMR), and HealtheNet experience. Schedule Day shift Monday to Friday No weekends No holidays

Additional Information Work Location:

One location (Williamsville, NY)

PreEmployment Screening:

Please note that any offer of employment is contingent upon the successful completion of a background check and drug screen. About UBMD Internal Medicine UBMD Internal Medicine (UBMDIM) is an internal medicine practice based on the ongoing pursuit of academic medical knowledge and treatment. We are affiliated with the University at Buffalo's Department of Medicine, and our team of doctors are made up of 135 physicians who are dedicated to serving our patients with the most innovative and efficient treatment solutions available. Our staff of highly trained professors continues to spread the information that we have uncovered by teaching the next generation of patients and students. We also have a team of researchers who specialize in identifying new treatment options for diseases by investigating the specific causes of medical issues and attempting to target them at the source. From common medical studies for allergies, metabolism, and nutrition to research on immunology, cardiology, and much more, our treatments and academic pursuits represent the full spectrum of internal medicine.