Front Desk Receptionist (Bilingual, English/Chinese Speaking) - Full-Time 会说中文(普通话,会粤语更佳)?TLC驾校诚聘全职前台接待,协助学员报名、上传TLC文件及日常办公。时薪$18-21。 Speak Chinese and English? Our TLC driving school is hiring a full-time front desk receptionist. $18-21/hr, in person, paid training. About us DTA Driver Associates, Inc. (AA Driver Training Center) has been training New York City's for-hire (TLC) drivers since 2016. Our mission is to help every student become a safe, responsible, and confident driver. We are a one-stop resource for current and future TLC drivers, offering TLC license courses and renewal support. What you'll do Greet students and visitors in English and Chinese, understand what they need and point them to the right help Answer phones, resolve questions or route callers to the right person Guide students through enrollment, from first inquiry to first class Help students set up their TLC account and upload required documents Send class reminders and track attendance Keep records, invoices, receipts, files and databases accurate Support instructors and office staff with admin tasks Keep the reception area and supply room clean, safe and organized Handle office issues (power or internet outage, contacting IT, fire extinguisher checks) What you bring Must-haves Fluent English and Chinese (Mandarin) ; Cantonese a plus 1 year of front desk, reception or customer service experience High school diploma or equivalent Organized, detail-oriented and calm in a busy office Takes ownership of each request and follows through Comfortable with computers (email, spreadsheets, online forms) Nice to have Car insurance, DMV or TLC-related experience Experience using AI tools to work faster What we offer
Pay:
$18.00 - $21.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Tuition reimbursement Vision insurance Application Question(s): This is an in-person job. Are you able to report to the office on a daily basis, Mondays-Fridays?
Experience:
front desk, reception or customer service: 1 year (Required)