Receptionist/Administrative Assistant; Account Services

Description:

The Receptionist/Administrative Assistant in Account Services primary responsibility is to manage CPC's Reception area for efficient operation of the office while supporting the Account Services Department in all day-to-day customer-related responsibilities.

Requirements:

Responsibilities:

Responsibilities include, but are not limited to:

Reception:

Greet and manage all walk-in traffic at 165 Oser Avenue including vendors and visitors. Answer and direct phone calls. Maintains security by following procedures, issuing visitor badges. Sort and distribute inter-office mail and external mail. Order catering for meetings as required. Arrange travel itineraries for customers and employees as required, including car service, flight, hotel, etc. Maintain conference rooms, executive areas and office supplies. Send calendar notifications for upcoming audits/visits from customers/agencies. General office administrative responsibilities.

Account Services:

Handle incoming calls from established accounts. Data input and scanning of purchase orders. Provide customers with tracking information and proof of delivery. Create agendas for customer visits. Work with in-house departments to gather data for customers' open order trackers and ensure timely turnaround for sales. Prepare sample requests for mailing to existing and potential customers. Order product samples, as needed. Assisting Account Managers with other administrative responsibilities. Other responsibilities as assigned by Senior Management.

Qualifications:

High School or GED diploma is required. Associate's degree preferred. 1-2 years of work experience in an office environment preferred with reception experience a plus.

Required Skills:

Excellent oral and written communications skills - Bi-lingual Spanish required. Motivated, detailed-oriented, organized, extremely personable and professional. Excellent customer service skills. Ability to prioritize and multitask in a fast-paced environment. Knowledge of MS Office. Knowledge of Smartsheet. Reliable and punctual with attendance.

Physical Demands:

Required to use hands to handle or feel objects such as computer controls. May be required to lift and/or move up to 50 pounds. Required to stoop, kneel, crouch, stand, bend, sit, talk, and hear. Specific vision abilities required include close vision, ability to focus.

Work Environment:

Required to be present in the office to collaborate with peers and supervisors on an as needed basis. Potential to move between office sites/areas, including stairs, to complete job functions. Work/Travel schedule must be adhered to and/or changed as needed to meet business requirements. Employee work hours/schedule and/or shift are subject to change based on business needs and Management discretion. Personnel Protective Equipment or Attire Required for

Position:

As needed.