Optical Receptionist

Job Summary We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients, managing front desk operations, scheduling appointments, etc. This role requires excellent communication skills, familiarity with electronic health record (OFFICE

MATE/EXAM WRITER

) systems, and a strong understanding of optical terminology and billing procedures. Bilingual abilities are a plus to effectively serve diverse patient populations. The Receptionist plays a crucial role in ensuring smooth clinic operations and delivering exceptional patient service.

STORE HOURS MONDAY-SATURDAY 10AM-6PM SUNDAY CLOSED

Duties Greet patients warmly and professionally upon arrival, ensuring a positive first impression. Schedule, confirm, and reschedule patient appointments using office mate/daysmart. Verify insurance coverage and perform insurance verification procedures accurately. Collect payments and process medical collections in accordance with billing protocols. Maintain accurate medical records and documentation review to ensure compliance with HIPAA regulations. Assist with intake procedures, including collecting patient information and updating demographic data. Support office management tasks such as filing, documentation review, and maintaining organized medical files. Handle front desk responsibilities efficiently to ensure smooth clinic flow and patient satisfaction.

Job Type:

Full-time Pay:

$17.00 - $22.00 per hour

Benefits:

Employee discount

Work Location:

In person