La Victoria Foundation is seeking a professional, organized, and service-oriented individual to join our team as a Bilingual Receptionist - Front Desk . This position will serve as the first point of contact for our clients, visitors, and community members. We are looking for someone with excellent interpersonal skills, professional communication abilities, and the capacity to provide courteous and efficient assistance in both Spanish and English. Key Responsibilities Greet and welcome clients, visitors, and community members in a professional, courteous, and respectful manner. Answer, screen, and direct phone calls in both Spanish and English. Take clear and accurate messages and route them to the appropriate team member. Provide general information about La Victoria Foundation's services and direct clients to the appropriate department. Coordinate and schedule appointments. Maintain calendars and assist with the organization of appointments and meetings. Receive and manage correspondence and documents delivered to the front desk. Maintain a clean, organized, and professional reception area. Perform basic administrative duties, including filing, scanning, photocopying, and organizing documents. Provide administrative support to various departments as needed. Maintain professional and confidential handling of client and organizational information. Ensure a positive and professional experience for everyone who visits or communicates with La Victoria Foundation. Qualifications Bilingual Spanish/English required , with the ability to communicate clearly and professionally in both languages. High School Diploma or equivalent required. Previous experience as a receptionist, front desk representative, administrative assistant, or in a customer service role is preferred. Proficiency in Google Workspace, including Gmail, Google Docs, Google Sheets, and Google Calendar. Strong computer and general office technology skills. Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Ability to work effectively with individuals from diverse cultural backgrounds and communities. Organized, responsible, punctual, and detail-oriented. Ability to multitask and prioritize responsibilities in a fast-paced work environment. Ability to maintain confidentiality and handle sensitive information with the highest level of discretion and professionalism. Ability to work collaboratively as part of a team and follow internal policies and procedures.

Job Type:

Full-time Pay:

$18.00 - $23.00 per hour

Benefits:

Flexible schedule

Experience:

Customer service: 1 year (Preferred)

Language:

Spanish (Required)

Work Location:

In person