Job Overview We are seeking a dedicated and professional part time Phone Receptionist/Scheduler to serve as the first point of contact for our healthcare facility. The ideal candidate will possess excellent communication skills, a strong understanding of medical administrative support, This role requires a detail-oriented individual committed to providing outstanding patient service while efficiently coordinating appointments . The successful candidate will demonstrate a comprehensive knowledge of medical terminology, health insurance processes, and office management procedures to ensure smooth daily operations. The hours for this position are Monday, Tuesday & Thursday 1pm - 5:30pm Duties Answer incoming phone calls promptly and professionally, providing courteous assistance to patients, providers, and visitors. Schedule patient appointments accurately within our practice management system Verify patient information, insurance details, and appointment requirements while maintaining strict adherence to HIPAA confidentiality policies. Manage appointment rescheduling, cancellations, and follow-up communications efficiently to optimize clinic workflow. Review and update medical records and documentation to ensure completeness and accuracy in compliance with healthcare standards. Assist with medical billing processes by collecting collections information and verifying insurance coverage for Medicare or other health plans. Maintain a professional front desk environment by managing patient check-in/check-out procedures and providing exceptional customer service. Prior experience in a medical office environment or healthcare setting is highly preferred. Strong knowledge of medical terminology, health insurance procedures, and clinical confidentiality policies. Excellent phone etiquette with the ability to handle multiple calls efficiently while maintaining professionalism. Strong interpersonal skills combined with the ability to provide compassionate patient service in a fast-paced environment.

Join our team as we deliver exceptional healthcare support through efficient scheduling and outstanding patient communication!

Pay:

$19.00 - $21.00 per hour Expected hours: 13.5 per week

Work Location:

In person