Front Desk Agent
Job
Comfort Inn the Pointe
Niagara Falls, NY (In Person)
$36,400 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a smooth and professional experience. Your energetic approach to customer service, combined with excellent organizational skills and office management expertise, will help create a positive environment. This paid position offers an exciting opportunity to develop your administrative and clerical skills while supporting daily operations in a fast-paced setting. Responsibilities Greet visitors and clients warmly, providing exceptional customer service and assistance Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette Handle front desk operations including check-ins, appointments, and visitor sign-ins Maintain organized filing systems, data entry records, and manage correspondence Support office management tasks such as calendar management, scheduling appointments, and coordinating meetings Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents and reports Perform clerical duties such as proofreading, data entry, filing, and maintaining office supplies Qualifications Proven experience in office management or administrative support roles with strong clerical background Excellent computer literacy with proficiency in Microsoft Office and Google Workspace applications Strong organizational skills with the ability to multitask effectively in a busy environment Exceptional customer service skills with a friendly demeanor and professional phone etiquette Bilingual abilities are highly desirable to assist diverse client needs Previous experience as a front desk or receptionist in medical or dental settings is a plus Familiarity with QuickBooks or bookkeeping experience is advantageous but not required Join us as a Front Desk Agent to be the welcoming voice of our organization! Bring your enthusiasm, organizational prowess, and dedication to delivering outstanding customer support. This role is perfect for someone eager to grow their administrative expertise while making a positive impact every day.
Pay:
$17.00 - $18.00 per hourWork Location:
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