We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for hospitality and excellent customer service skills. If you are a detail-oriented individual who enjoys interacting with guests and ensuring their stay is exceptional, we want to hear from you. ## Responsibilities
- Greet guests upon arrival and provide them with information about services and amenities
- Assist guests with check-in and check-out processes efficiently
- Handle guest inquiries and resolve any issues promptly and professionally
- Maintain a clean and organized front desk area
- Process payments and maintain accurate records
- Coordinate with other hotel departments to ensure guest satisfaction ## Experience
- Previous experience in hotel management or hospitality is preferred
- Strong customer service skills with a friendly and welcoming demeanor
- Proficiency in front desk operations and hotel software systems
- Ability to communicate effectively with guests and team members
- Bilingual or multilingual abilities are a plus
- Familiarity with night audit procedures is advantageous Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests.
Job Types:
Full-time, Part-time Pay:
$15.75
- $16.50 per hour Expected hours: 16
- 40 per week
Schedule:
8 hour shift Day shift Evenings as needed Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as needed
Experience:
Hotel experience: 1 year (Preferred) Ability to
Commute:
Niagara Falls, NY 14304 (Required)
Work Location:
In person
Job Type:
Part-time Pay:
$16.00
50 per hour
Benefits:
Flexible schedule Ability to
Commute:
Niagara Falls, NY 14304 (Required) Ability to
Relocate:
Niagara Falls, NY 14304: Relocate before starting work (Required)
Work Location:
In person