Front Desk Receptionist/Office Assistant

Overview:

We are seeking a highly organized and friendly individual to join our team as a Front Desk Receptionist. As the first point of contact for our office, the Front Desk Receptionist plays a crucial role in providing excellent customer service and ensuring smooth operations.

Duties:

• Greet and welcome patients and visitors with a warm and friendly demeanor
• Answer phone calls and direct them to the appropriate staff members
• Schedule appointments
• Check-in patients, verify insurance information, and collect necessary paperwork
• Maintain patient records and ensure confidentiality in accordance with HIPAA regulations
• Assist with medical office tasks such as filing, faxing, and scanning documents
• Handle patient inquiries and provide accurate information regarding services, fees, and policies
• Collaborate with medical staff to ensure efficient patient flow and timely service
• Coordinate referrals to other healthcare providers as needed
• Follow up with patients regarding appointment reminders and rescheduling

Qualifications:

• Previous experience working in an office or medical setting is preferred
• Strong communication skills, both verbal and written
• Excellent customer service skills with a friendly and professional demeanor
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment We are an equal opportunity employer committed to diversity in the workplace.

We encourage all qualified individuals to apply for this position. Please note that all positions at our company are paid positions. We do not offer unpaid internships.

Job Type:

Part-time Pay:

From $16.50 per hour

Work Location:

In person