Receptionist

Receptionist
Posted 12-May-2026 (EST)
Other
1500 North James Street, Rome, NY, USA
16.00-17.00 per hour
Hourly
Full Time Receptionist Needed For New Convenient Care at Turning Stone Office
Rome Health is seeking two organized and customer-focused Receptionists to join our healthcare team at our beautiful new Convenient Care at Turning Stone office in Oneida, New York. This position plays an essential role in supporting physicians, advanced practice providers, staff, and patients by ensuring smooth front desk and administrative operations in a fast-paced medical environment.
Position Summary
The Receptionist provides administrative and front office support to physicians and physician extenders while delivering exceptional customer service to patients and families. The ideal candidate is highly organized, able to multitask efficiently, and demonstrates professionalism and teamwork in all interactions.
Responsibilities
Ensure reception area and front desk operations are fully functional and organized
Schedule and confirm patient appointments, follow-ups, and physician referrals
Prepare charts and documentation for upcoming appointments
Register patients according to Rome Health policies and procedures
Maintain patient confidentiality and privacy standards
Provide excellent customer service to patients, families, and staff
Manage multiple responsibilities efficiently in a fast-paced environment
Qualifications
High School Diploma or G.E.D. required
2-3 years of receptionist experience preferred
Experience with Microsoft Office Suite, including Word, Excel, PowerPoint, and Email
Strong communication and multitasking skills
Ability to work independently with minimal supervision
Excellent organizational and follow-up skills
Basic knowledge of insurance authorization requirements preferred
Knowledge & Skills
Knowledge of patient privacy and confidentiality practices
Strong attention to detail and professionalism
Ability to collaborate effectively as part of a team
About Rome Health
Rome Health is a non-profit healthcare system serving patients throughout Central New York. From primary and specialty care to long-term care services, Rome Health is dedicated to delivering compassionate, high-quality healthcare close to home. Rome Health is affiliated with St. Joseph's Health and serves as a clinical site for New York Medical College.
Join a team committed to providing exceptional care and outstanding patient experiences every day.