Physical Therapy About the Role We are looking for a dependable and detail‑oriented Insurance & Authorization Coordinator/Receptionist to support our physical therapy clinic. This role requires strong knowledge of insurance processes, authorizations, and billing, along with excellent front‑desk and communication skills. Responsibilities Answer and route incoming phone calls in a professional manner Complete insurance authorizations for multiple insurance companies Verify patient insurance benefits, coverage, copays, deductibles, and visit limits Communicate with insurance companies regarding approvals, denials, and billing issues Maintain accurate documentation of authorization status and insurance communications Coordinate with billing staff to ensure timely and accurate submissions Check patients in, update demographics, and ensure required forms are completed Schedule evaluations, follow‑ups, and re‑evaluations Collect copayments and outstanding balances Perform general receptionist duties including filing, scanning, faxing, and chart preparation Maintain organized patient charts and support therapists with insurance updates Experience with Medics Premier is a strong plus Qualifications Experience with insurance verification, authorizations, or medical billing Strong understanding of insurance procedures and terminology Excellent communication and customer service skills Ability to multitask and stay organized in a busy clinical environment Prior medical office or physical therapy clinic experience preferred Familiarity with Medics Premier or similar EMR systems is beneficial Compensation Competitive pay based on experience