Veterinary Receptionist

Veterinary Receptionist 2.1 2.1 out of 5 stars Boardman, OH 44514 $14

• $16 an hour
• Full-time Animal Charity of Ohio 8 reviews $14
• $16 an hour
• Full-time Qualifications At least one year prior experience in veterinary reception or administrative roles within veterinary clinics is highly preferred Comfort with small animal species (dogs and cats) Excellent communication skills combined with a proactive approach to customer service ensure positive interactions with clients and team members

Position Summary:

Animal Charity of Ohio is seeking a Veterinary Receptionist. A strong candidate will have a positive attitude as the first point of contact for pet owners and their animals. The Veterinary Receptionist will facilitate smooth clinic operations by managing appointments, handling client communications, and supporting veterinary staff with essential administrative tasks. The Veterinary Assistant must have enthusiasm for animal care and excellent organizational skills to help create a welcoming environment that promotes pet health and owner satisfaction. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to animal well-being.

Essential Job Functions:

Greet clients warmly and efficiently check in and out pet owners, ensuring a friendly and professional experience Schedule appointments, follow-up visits, and manage the clinic's calendar with precision Handle medical collections accurately, including processing payments Maintain detailed records of client communication Processes Donations and Merchandise Sales through the Vetter/DaySmart Software Maintains Vetter/DaySmart transactions through all invoices, payments, estimates, sales Communicate effectively with clients regarding pet care instructions, medication schedules, and upcoming appointments Ensure the cleanliness and organization of the reception and lobby areas Demonstrate basic veterinary knowledge to assist clients Directs guests to leave donations at specific designated points Receives packages, mail, and directs deliveries to designated staff

ALL TEAM MEMBER

Qualifications:

The Animal Charity team member should demonstrate competence in the following: Work in a way that is consistent with Animal Charity of Ohio's values.

Behave ethically:

Understand ethical behavior and business practices, and ensure that your own behavior and the behavior of others is consistent with these standards and align with the values of the organization.

Build relationships:

Using interpersonal skills with the ability to project professional competence, leadership capability and personal maturity, establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.

Communicate effectively:

Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools.

Creativity/innovation:

Develop new and unique ways to improve operations of the organization and to create new opportunities.

Foster teamwork:

Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.

Lead:

Positively influence others through mentoring and motivation to achieve results that are in the best interests of the organization.

Organize:

Set priorities, develop a work schedule, monitor progress towards goals.

Solve Problems:

Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Make decisions:

Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization. Animal Charity of Ohio is an equal opportunity employer.

Benefits:

Health insurance

Work Location:

In person

Pay:

$14.00

• $16.

00 per hour

Work Location:

In person