2nd shift Receptionist

We are looking for a dependable 2nd shift Receptionist to support the front desk operations of a nonprofit residential setting in Cincinnati, Ohio. This Contract position serves as a key point of contact for residents, guests, staff, and community partners while helping maintain a safe, organized, and welcoming environment. The ideal candidate brings strong reception skills, sound judgment, and the ability to respond calmly and effectively in routine and urgent situations.

Responsibilities:

• Greet residents, visitors, and employees in a courteous manner and create a positive first impression at the front desk.
• Guide guests to the correct destination and notify appropriate staff when someone has arrived for a meeting or visit.
• Observe and track building entry and exit activity, escalating concerns to program leadership when situations appear unusual or unsafe.
• Coordinate promptly with emergency responders, including fire and police personnel, when urgent situations arise.
• Provide support during evacuations, drills, and other safety-related procedures to help protect residents and staff.
• Complete assigned administrative tasks such as basic clerical support, record updates, and front desk documentation.
• Respond to questions about residency services by following established guidelines and directing inquiries appropriately.