Front Desk Receptionist

Front Desk Receptionist Social House at 300 Main Cincinnati, OH Job Details Full-time From $18 an hour 1 day ago Benefits Employee discount Qualifications Guest relations Customer support experience within hospitality industry OpenTable Attention to detail Hospitality industry experience Newsletters (communication methods) Full Job Description Front Desk Receptionist•

Private Members Club Location:

300

Main St, Cincinnati OH Position Type:

Full-Time Overview We are seeking a polished, detail-oriented Front Desk Receptionist to serve as the first impression of our private members club. This role is critical to maintaining an elevated, hospitality-driven experience. Precision, professionalism, and consistency are non-negotiable. Key Responsibilities Serve as the primary point of contact for all members and guests Deliver exceptional member relations with a warm, professional presence Manage incoming packages and deliveries with accuracy and organization Assist with event execution, ensuring smooth flow and elevated guest experience Handle parking validations and coordinate guest arrivals/departures Maintain a clean, organized, and visually sharp front desk at all times Manage phone calls, reservations, and inquiries with clarity and efficiency Provide input and support for monthly member newsletters and communications Coordinate with management and staff to ensure seamless daily operations Monitor club access and uphold privacy and exclusivity standards What We're Looking For Extreme attention to detail

• nothing slips through the cracks Strong communication and interpersonal skills Reliable, punctual, and consistent in performance Ability to multitask in a fast-paced, high-expectation environment Professional appearance and demeanor at all times Experience with reservation systems such as OpenTable and SevenRooms preferred Prior hospitality or front desk experience (private club or luxury environment strongly preferred) Core Traits for Success Ownership mindset•treats the front desk like their own operation Anticipation•solves problems before they happen Discretion•understands the importance of member privacy Consistency•delivers the same high-level experience every shift Compensation & Schedule Competitive hourly pay (based on experience) Flexible scheduling (evenings/weekends may be required) Opportunity to grow within a high-end hospitality environment Why This Role Matters This is not just a receptionist position—this is the face of the club.

The right person elevates the entire member experience from the moment they walk in.

Pay:

From $18.00 per hour

Benefits:

Employee discount

Work Location:

In person