Front Desk Receptionist
Job
Norton Family Dental
Columbus, OH (In Person)
$34,320 Salary, Full-Time
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Job Description
Job Summary We are a fast- paced dental office, seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our dental office . In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to patients. Your organizational skills will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This position offers an exciting opportunity to develop your administrative talents in a dynamic environment that values professionalism and proactive support. Duties Greet visitors warmly, ensuring they feel welcomed and attended to promptly. Ensure they complete all necessary paperwork and direct them accordingly. Manage multi-line phone systems with professionalism, demonstrating excellent phone etiquette and customer support skills. Handle incoming calls, direct inquiries accurately, and take detailed messages when necessary. Maintain organized systems, perform data entry, and ensure accurate record-keeping using Google Workspace tools. Support office management by completing tasks such as appointment scheduling and proofing documents for accuracy. Assist with clerical duties including system accuracy, updating information, scanning documents into the PMS, managing the mail and other clerical duties. Provide administrative support to clinical team members as needed. Qualifications Strong clerical skills. Excellent computer literacy with proficiency in Google Workspace applications. Prior experience working at a front desk or as a receptionist in a professional setting preferred. Strong organizational skills with the ability to multitask efficiently in a fast-paced environment Exceptional customer service skills coupled with professional phone etiquette. Bilingual abilities are highly desirable to serve diverse client needs effectively. Experience with medical or dental receptionist duties is a plus, along with personal assistant experience. Knowledge of multi-line phone systems, data entry procedures, PMS systems, and time management techniques. Join us in creating a welcoming environment! This role is perfect for someone eager to showcase their organizational talents while delivering outstanding customer service every day.
Pay:
$15.00 - $18.00 per hourBenefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insuranceWork Location:
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