Responsibilities:

Greet patients and visitors warmly, creating a welcoming and inviting first impression at the front desk.
Coordinate appointments through online booking systems while confirming schedules and updating patient information accurately.
Answer incoming calls, respond to routine questions, and direct inquiries to the appropriate team members as needed.
Manage patient check-in and check-out activities, ensuring paperwork and front-office processes are completed efficiently.
Maintain an organized reception area and support smooth daily office flow in an on-site environment.
Communicate with staff to help balance scheduling needs and provide seamless service throughout the day.
Perform general administrative support tasks such as data entry, message handling, and basic documentation assistance.
Adapt to changing priorities and multitask effectively while delivering attentive customer service in a busy medical office setting.

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