Receptionist - State Farm Agent Team Member

Benefits:

Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our agency has just opened and is currently building a strong foundation with a growing team of two. I've been with State Farm since 2008 and bring a deep understanding of the business, having previously served as a Claim Representative and later as a Claim Team Manager. This background has shaped the way I lead - focused on problem solving, customer care, and building a strong team culture from the start. State Farm is truly part of my family story. I'm a third-generation State Farm employee, and I'm proud to continue that legacy. I'm also a husband and parent of two, and family is a big part of what drives the supportive environment we aim to create in our office. For our team, we offer professional development opportunities, team-building events, participation in the Agent Aspirant program, a strong emphasis on work-life balance, and a hiring bonus. Our office culture is collaborative, supportive, and growth-focused. As a new agency, we're excited to build something special together. We're looking for someone who is outgoing, competitive, self-motivated, and excited to be part of a team-oriented environment where everyone contributes to the agency's success.

ROLE DESCRIPTION

Marcus Bradley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.