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Front Desk Receptionist (Weekends)
Job
Wiggle Butt Inn
Stow, OH (In Person)
$31,200 Salary, Part-Time
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Job Description
Front Desk Receptionist (Weekends) Wiggle Butt Inn Stow, OH Job Details Part-time From $15 an hour 17 hours ago Qualifications Interpersonal skills Writing skills Client inquiry handling Attention to detail Dog handling Full Job Description Wiggle Butt Inn is seeking a highly motivated and a customer-oriented individual to join our team as a
Customer Service:
First Impressionist. As a First Impressionist, you will be responsible for providing exceptional service to our customers and ensuring their needs are met. This is a great opportunity for someone who enjoys helping others and has excellent communication skills. Experience within the pet industry and dog handling is preferred. This is not a sit at a desk job, it is hands on and requires transport of dogs as well as some pet care. The required hours for this position are Saturday 8am-12pm and Sunday 3-5pm Responsibilities include:- Handle inbound and outbound calls from customers, addressing their inquiries and resolving any issues they may have
- Provide accurate information about our services to customers
- Check in and check out including processing payments for services
- Analyze customer needs and recommend appropriate solutions or services
- Maintain customer records and update information in the database including vaccinations
- Follow up with customers to ensure their satisfaction with our services
- Collaborate with other team members to resolve complex customer issues
- Uphold company policies and procedures while delivering exceptional customer service
- Maintain a high level of professionalism and phone etiquette at all times
- Transport guests to and from their accommodations.
- In afternoon shift, administering medication and dinner to guests while ensuring cleanliness.
Skills:
- Excellent verbal and written communication skills
- Strong problem-solving skills and ability to analyze customer needs
- Ability to multitask and prioritize tasks effectively
- Exceptional customer service skills with a focus on building positive relationships
- Strong attention to detail and accuracy in data entry
- Ability to work well in a team environment Join our team as a First Impressionist and make a positive impact on our customers' experience.