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Front Desk Agent
Job
Hampton Inn and Suites Toledo West
Toledo, OH (In Person)
$33,280 Salary, Full-Time
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Job Description
Job Overview We are seeking a dynamic and personable Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energy, organizational skills, and ability to handle multiple tasks with professionalism will help create a positive first impression for visitors and clients alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a vibrant team environment. Duties Greet visitors, clients, and vendors warmly, ensuring a positive first impression Manage multi-line phone systems, directing calls efficiently and professionally Handle incoming and outgoing correspondence using Microsoft Office, Google Workspace, and other office software Maintain organized filing systems, data entry records, and accurate appointment calendars Support office management tasks such as scheduling meetings, managing calendars, and coordinating appointments Perform clerical duties including proofreading documents, managing invoices with QuickBooks, and processing paperwork Provide excellent customer support by addressing inquiries promptly and courteously Assist with bookkeeping tasks and basic office supply inventory management Ensure proper phone etiquette and professional communication at all times Qualifications Proven experience in office management or administrative roles with strong clerical skills Excellent computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools Prior experience using multi-line phone systems and handling front desk responsibilities Bilingual abilities are highly desirable to serve diverse clientele effectively Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively Attention to detail for proofreading documents and maintaining accurate records Customer service orientation with a friendly demeanor and professional phone etiquette Experience in medical or dental receptionist roles is a plus but not required Personal assistant or medical receptionist experience is advantageous for handling calendar management and client interactions Join us as a Front Desk Agent to be the friendly face that keeps our operations running smoothly! Bring your enthusiasm for organization, your passion for customer service, and your tech-savviness to make a meaningful impact every day. This role offers an engaging environment where your skills will shine while supporting our team's success.