Imaging Support Specialist

We are currently looking for a Full Time Imaging Support Specialist to join our Imaging Support team located at the Chickasaw Nation Medical Center.

Summary:

The purpose of this position is to provide clerical support to the Imaging Department.

Responsibilities:

Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency Completes all training and development requirements and participates in continuing education opportunities Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types Maintains a clean, organized work area and ensures a safe environment Maintains and promotes professionalism Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics Adheres to Chickasaw Nation dress code standards Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area Provides coverage/assist with the front reception desk as needed Schedules staff meetings, conferences, and events Develops and maintains documentation as appropriate - files, logs, records, reports, etc. Completes all required departmental documentation Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served Scans documents into software Participates in performance improvement activities to measure, assess and improve the quality of assigned work area Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations May require to be cross trained in multiple areas as assigned Treats all patients and family with care and respect and maintain a cooperative attitude with fellow employees to facilitate quality patient care Records care given and reports patient care observations Assists patients in scheduling appointments Facilitates consults, referrals, and form completion as requested and approved by the medical staff Facilitates the check-in and check-out process with the patient Reviews daily operation schedule and patient charts for the following day Greets persons entering the building and directs individuals to correct destination Performs all other duties as assigned

Competencies:

Essential:

Able to follow instructions, both written and oral Able to adhere to all scheduling and attendance requirements Ability to maintain a high level of confidentiality in all matters Ability to handle difficult customers and situations Must be self-motivated Honesty, truthfulness, reliability, accountability Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines Possess basic knowledge of medical terminology Ability to multitask Establishes professional working relationships as appropriate Ability to plan, organize and follow through on assignments Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

Essential:

Basic Computer skills Must be familiar with the Microsoft Office Suite of products Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment) Accurately type 45 words per minute

Experience:

Nonessential:

No prior experience required

Education:

Essential:

High School, GED or Equivalent Credentials:

Essential:

Pass general background check

Working Conditions:

Essential:

Works in a hospital or clinic environment Mix of office/non-office settings Works in an office setting Potential exposure to strong magnetic fields Potential exposure to radiation Communications phone, computer Communications written, verbal Intent to sell, increase sales, excellent service Pass pre-employment drug test Sometimes bend, kneel, stoop, push, reach Use computer up to 75% of shift Hand-eye coordination, reach and grasp Sometimes lift and or carry up to 25 lbs Sitting up to 75% of shift Standing up to 25% of shift Walking up to 50% of shift Training It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values Mission:

To enhance the overall quality of life of the Chickasaw people.

Vision:

To be a nation of successful and united people with a strong cultural identity.

Core Values:

The Chickasaw People Cultural Identity Servant Leadership Selflessness Can Do Attitude Perseverance Stewardship Trust and Respect Loyalty Honesty and Integrity Teamwork