We are currently looking for a Full Time Receptionist to join our Area of Northern Region Social Services team located at the Oklahoma City Area Office.

Summary:

Assists area office staff in a full range of office functions to assure proper operation of all programs. Have responsibility for the secretarial and clerical work in the area office. Perform daily office routine.

Responsibilities:

• Greets persons entering the building and directs individuals to correct destination
• Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
• Performs general duties including typing, filing, data entry, phone, and office reception as needed
• Distributes supplies, resources and maintains inventory
• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
• Maintains a clean, organized work area and ensures a safe environment
• Maintains and promotes professionalism
• Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
• Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Take all telephone calls in a very professional manner and deal with the public effectively.
• Assist with retrieving and distributing mail.
• Assists in filing and making copies.
• Verifies paperwork brought in by applicants.
• Maintains good working relationships with other personnel staff.
• Responsible for a variety of clerical functions and performs related work as required.
• Operates a variety of office equipment.
• Responsible for the maintenance and upkeep of the Area Office lobby area.
• Performs all other duties as assigned

Competencies:

Essential:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Ability to maintain a high level of confidentiality in all matters
• Must be able to work quickly, efficiently and accurately
• Must be detail-oriented
• Ability to work independently
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of clerical and administrative procedures
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Nonessential:

• Writes effective communications with team, departments, guests and management

Skills:

Essential:

• Basic Computer skills

Experience:

Essential:

• No prior experience required

Education:

Essential:

High School, GED or Equivalent Credentials:

Essential:

• Pass general background check

Standard Driver's License Working Conditions:

Essential:

• Works in an office setting
• Sometimes bend, kneel, stoop, push, reach
• Use computer up to 50% of shift
• Pass pre-employment drug test Training
• It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation.

It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values Mission:

• To enhance the overall quality of life of the Chickasaw people.

Vision:

• To be a nation of successful and united people with a strong cultural identity.

Core Values:

• The Chickasaw People
• Cultural Identity
• Servant Leadership
• Selflessness
• Can Do Attitude
• Perseverance
• Stewardship
• Trust and Respect
• Loyalty
• Honesty and Integrity
• Teamwork