Front Desk Receptionist/Office Assistant

is seeking a motivated and dependable Customer Service Representative (CSR) to join our growing team. This entry-level position is ideal for someone who enjoys working with customers, staying organized, and being part of a fast-paced office and operations environment. The CSR will support daily office operations by assisting customers, scheduling jobs, processing paperwork, coordinating communication between departments, and helping manage incoming materials and inventory for projects. We are looking for someone with a positive attitude who is eager to learn and grow within the company long-term. Responsibilities Answer phones, emails, and assist walk-in customers professionally Schedule service calls, measurements, and installations Enter job information and maintain accurate records Receive, process, and accurately apply customer payments while maintaining proper documentation and account records. Communicate with customers, vendors, installers, and office staff regarding job status and scheduling Receive and organize incoming parts, materials, and inventory for projects Ability to occasionally lift and move materials or products, including standard window frames and related parts, up to approximately 50 pounds with or without reasonable accommodation. Assist with purchase orders, invoices, and general office administration Help maintain an organized office and support daily operations Provide excellent customer service and problem-solving support Qualifications Strong communication and customer service skills Organized with attention to detail and ability to multitask Basic computer and office software knowledge Positive attitude and willingness to learn Reliable attendance and strong work ethic Ability to work well in a team environment Experience in customer service, construction, service dispatching, inventory, or office administration is a plus, but not required

Pay:

$17.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have reliable transportation? Ability to

Commute:

Allentown, PA 18102 (Required) Ability to

Relocate:

Allentown, PA 18102: Relocate before starting work (Required)

Work Location:

In person