Job Overview We are seeking a reliable, detail-oriented, Full-time Front Desk Night Auditor to join our team! This role is crucial in ensuring a smooth check-in and check-out process for our guests while maintaining a great & relaxing overall hotel experience. The ideal candidate will possess strong customer service skills, a passion or willingness to learn about the hospitality industry, and the ability to handle varying tasks efficiently during the night shifts (shifts are always 11 PM to 7 AM). Responsibilities Greet and assist guests upon arrival, providing a warm and welcoming atmosphere. Handle check-ins and check-outs efficiently, ensuring all guest information is accurate and up-to-date & payments are processed correctly. Manage the phone system by responding to inquiries, reservations, and requests promptly. Maintaining good guest relations by addressing any concerns or sudden issues with our in-house guests with care & professionalism. Perform nightly audits of financial transactions, ensuring accuracy in billing and reporting. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction throughout their stay. Provide information about hotel services, local attractions, and amenities to enhance our guest's overall stay experience. Ensure the front desk & public hotel areas are clean, organized, and well-stocked with necessary supplies. Requirements Previous experience in hospitality is preferred but not required. Strong customer service skills with a focus on guest relations is very helpful. Familiarity with phone etiquette and handling phone systems effectively. Ability to work independently during night shifts while managing multiple tasks efficiently & on-time. Excellent organizational skills with attention to little details. A friendly demeanor with a passion for providing an outstanding experience for our guests! Join our team as a Front Desk Night Auditor today! You must be able to work from 11 PM until 7 AM for this position. 40 hours a week is available (or less if that is requested by the employee)

Job Type:

Full-time Pay:

$12.00 - $14.00 per hour

Benefits:

Employee discount Flexible schedule Food provided Paid time off Shift availability: Overnight Shift (Required) Ability to

Commute:

Butler, PA 16001 (Required)

Work Location:

In person