Front Desk Receptionist

Birchwood Racquet Club is currently hiring for a part-time Front Desk Receptionist position. We seek an individual to cover scheduled shifts and pick up shifts that others cannot. Front Desk Receptionists are responsible for greeting visitors and delivering exceptional customer service assistance . This entails answering calls, taking payments, fielding them accordingly, addressing visitor questions and needs, and providing an overall welcoming environment.

Required Skills:

Money Handling Clear written and verbal communication skills. Customer service. Multitasking and prioritizing. Dependability. Familiarity with Microsoft Office, Google Drive, Gmail. Problem-solving. Ability to work under pressure. Attention to detail. Cleaning responsibilities.

Front Desk Staff Duties and Responsibilities:

Clean the club during slow hours and at the end of each shift. Review account information for both members and non-members. Process various forms of payment. Check in members and non-members. Make phone calls to potential clients. Greet guests by name as they arrive. Be knowledgeable about and promote all available programs. Respond to phone calls and emails from both members and non-members. Maintain the schedules for pickleball and tennis. Assist the Front Desk Manager with various tasks. Help members and non-members make reservations. Organize and file important documents properly. Perform additional clerical duties as needed to keep the office running smoothly.

Hourly Rate:

$13/hour

Current Available Shifts:

Mondays 4:00 pm

• 10:00pm. Fridays 4:00 pm
• 10:00 pm. Saturdays 7:30 am
• 1:00 pm. Cover shifts as needed.
• Please keep in mind that we close our business according to the time of our last court reservation.

On Mon-Fri, the latest that we will stay open is 10:00 pm. On Saturday, and Sunday, the latest that we will stay open is 8:00 pm.

Job Type:

Part-time Pay:

From $13.00 per hour

Benefits:

Flexible schedule Application Question(s): Please provide the correct phone number to reach you. Would you be willing to cover shifts when necessary? Please choose and list which days and times you are available to work from the provided list below. Mondays 4:00 pm

• 10:00pm. Fridays 4:00 pm
• 10:00 pm. Saturdays 7:30 am
• 1:00 pm.

Experience:

Customer service: 2 years (Required) Computer skills: 2 years (Required)

Work Location:

In person