JOB SUMMARY

Direct all incoming calls to the proper department, distribution center, or individual in a courteous, professional, and efficient manner. Politely greet and direct visitors to the proper location.

RESPONSIBILITIES

Routing of all incoming calls through a switchboard. Prompt, friendly and professional when answering calls. Greets visitors, notifies individual or department of visitor(s) and directs callers to the proper location. Maintaining office phone lists and office layout plans, Processing invoices. Supply ordering. Mailing invoices and checks. Assisting with general office maintenance issues, and office services matters.

QUALIFICATIONS

Education High school diploma Experience 1-2 years office switchboard experience preferred.​ Professional Skills Knowledge of Microsoft Office programs helpful. Physical Demand Work is sedentary in nature. Must be able to communicate clearly on the telephone in a friendly and courteous manner. Performs word processing on the PC periodically. Mental/Visual Demand Must be able to read at distances close to the eyes, with or without correction. Working Condition Most of the day is spent in a comfortable office environment. Equipment Operated Personal computer, multi-function machines (scanning, printing, copying)