Receptionist | Full & Part Time Brand New Program!!

Join Our TeamAre you inspired by the opportunity to make a meaningful first impression in a healing environment? Lenape Valley Foundations newest program, the Bright Path Center, is seeking compassionate and reliable Receptionists to serve as a welcoming face and voice to the individuals we serve. In this essential role, you will help create a calm, respectful, and supportive first point of contact for individuals, families, and partners as they access care. As part of a new program built on dignity, accessibility, and personcentered support, you will play an integral role from day one. Day, evening, and weekend shifts are available, offering flexibility while contributing to a missiondriven team focused on safety, service, and recovery. What We OfferDailyPay- gives you the flexibility to access your earnings immediately, on your own schedule!

Paid training and professional developmentGrowth potential within LVF403(b) Retirement Plan

FULL TIME

Benefits Package Includes:

Generous PTO Policy15 PTO Days, 10 Paid Sick Days, 4 Paid Personal Days, 7 Paid Holidays, 5 Paid Conference DaysMedical, Dental, and Vision InsuranceCredit available for medical opt-outFlexible Spending Account (FSA)Long-Term Disability and Basic Life InsuranceEmployee Assistance Program (EAP)Continuing Education Assistance ProgramAccess to student loan management and repayment support What You BringHigh School Diploma or GED (required). Associate or bachelors Degree, preferred.

Prior experience in behavioral health, medical, substance use, or social services setting required.

Proficiency with computers and standard Microsoft Office applicationsExperience with Electronic Medical Records (preferred)Ability to commute to the Doylestown officeExcellent communication skills, especially over the phone and in personStrong attention to detailAbility to perform physical requirements of the role, with or without accommodation

Your RoleReception Responsibilities:

Greet all individuals with professionalism, warmth, and respect.

Register clients, verifying demographic and insurance information.

Use reports to confirm coverage for scheduled services and coordinate with billing staff as needed.

Maintain data integrity in the Electronic Medical Records system.

Complete daily opening and closing procedures.

Manage appointment cancellations for both clients and staff.

Call Center Responsibilities:

Answer and respond to incoming calls promptly, providing accurate information about LVF and community services.

Conduct brief, non-clinical initial screenings and escalate acute needs to the clinical team.

Respond to emergency codes and support waiting room safetyAnswer incoming calls, assess urgency, and transfer to appropriate staff or resources.

Maintain comprehensive knowledge of LVF programs, admission criteria, and insurance coverage.

Verify insurance coverage and explain consent for treatment requirements.

Sort, route, and process incoming faxes and other correspondence along with related tasks.

About Lenape Valley FoundationSince 1958, Lenape Valley Foundation (LVF) has been a trusted non-profit provider of essential human services in Bucks and Montgomery Counties. Our mission is to partner with individuals facing mental health, substance use, or developmental challenges as they pursue personal goals and improved quality of life. With over 30 programs and a commitment to evidence-based care, LVF continues to evolve to meet community needs.

Our Commitment To Diversity and InclusionLVF is an Equal Opportunity Employer. We are committed to fostering a workplace that respects and celebrates diversity. We welcome applicants of all backgrounds and ensure a discrimination and harassment free environment where everyone is treated with dignity.