WellSpan Health Keyword Location Search view all jobs Receptionist•PRN Mount Gretna, PA Posted 2 days ago Apply Now Job Identification 227761 Job Category Administrative Services Job Schedule Part time Job Shift Shift1•Day Locations 283 Butler Rd, Lebanon, PA, 17042, US Assignment Category PRN/Per Diem

FTE 0.001

Job Description PRN•As needed General Summary Greets patients, vendors and other visitors and ensures that they are directed/escorted to the proper office/area. Operates a multiple-line telephone and routes calls to the appropriate person or location.

Responsibilities Duties and Responsibilities Essential Functions:

Provides assistance, guidance, and direction to patients and /or visitors. Ascertains the nature of their business; assists and/or directs patients and/or visitors to various locations in the building when appropriate. Calls for an escort when necessary. Provides excellent customer service assistance. Answers telephones, routes callers, takes messages and provides routine information to callers. Enters and/or retrieves data from established computer files using knowledge of various computer software applications. Assists with office operations, special initiatives and projects as requested. Maintains appropriate records, reports, and files as required.

IF ASSIGNED TO YORK AND GETTYSBURG HOSPITAL RECEPTION AREA

Receives telegrams, messages, flowers, newspapers, and other items; notifies appropriate personnel. Verifies that patient has not been discharged; returns flowers delivered for discharged patients. Maintains log of items received; delivers or arranges for the delivery of items to patients and appropriate personnel.

Common Expectations:

Maintains and follows established policies and procedures, objectives, quality assessment and safety standards. Participates in educational programs and inservice meetings. Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation. Sets a positive example of excellent service. Attends meetings as required.

Qualifications Qualifications Minimum Education:

High School Diploma or GED Required Work Experience:

Less than 1 year Up to 1 month experience. Required 1 year Related work experience.

Preferred Knowledge, Skills, and Abilities:

Excellent communications, interpersonal and customer relations skills. Basic computer skills. Apply Now Active Filters Receptionist•PRN Mount Gretna, PA Clear All Powered By Cookie Policy We use cookies to improve your experience on our site. To find out more, read our privacy policy Accept Cookies Decline Cookies