Veterinary Receptionist

Receptionist Skippack Animal Hospital is hiring a full-time Front-Desk Receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care. What to Expect As you join our mission to expect to be supported in your work and home life with: A comprehensive benefits package, including medical, dental, and vision insurance Paid time off and a 401(k) plan for full-time employees Professional development opportunities Employee pet discount because we know your pets are family, too.

Salary:

$15.00 - $18.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

This is a full-time position with shifts scheduled Monday through Thursday from 7:00 AM to 7:00 PM, Friday from 7:00 AM to 6:00 PM, and every other Saturday from 6:45 AM to 3:00 PM. The schedule rotates between three 12-hour shifts one week, followed by two 12-hour shifts and one 8.5-hour shift the next week.

Key Responsibilities:

Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms. Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments. Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups. Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior. Assist in maintaining cleanliness and organization to ensure a positive client experience.

Qualifications:

Previous experience as a veterinary receptionist is required. Strong organizational and multitasking skills Ability to maintain a calm, professional, and positive demeanor About Skippack Animal Hospital Skippack Animal Hospital is a full-service veterinary facility serving dogs, cats, and exotic mammals in Skippack, PA. Our mission is to provide the most comprehensive and personalized care for our highly-valued clients and their pets in a warm and welcoming state-of-the-art facility. Our professional and courteous staff is committed to promoting responsible pet ownership, preventative care, and health-related educational opportunities.