Front Desk Receptionist, Scheduler, and Authorization Processing

Speech Therapy / Healthcare Support Mi Sueño Speech Therapy, Inc.

Position Type:

Full-Time, Part-time Industry:

Healthcare / Ancillary Health -

Speech Therapy Work Setting:

In-Person | Multiple Southern California Locations Position Overview Mi Sueño Speech Therapy, Inc. are seeking a highly organized, professional, and bilingual (Spanish/English) Office Coordinator to support daily operations in a fast-paced medical office environment specializing in speech therapy services. This position requires strong communication skills, attention to detail, multitasking ability, and the flexibility to work across multiple office locations based on operational needs. Minimum Qualifications Bilingual in Spanish and English (required) Bachelor's degree (BA or BS) required Minimum 6 months to 1 year of medical office experience required Reliable transportation required Strong organizational and time-management skills Strong written and verbal communication skills Ability to work efficiently in a fast-paced, multitasking environment Professional demeanor and customer service skills Work Locations Candidate must be willing to work at all company locations based on operational needs: Covina Arcadia South Pasadena Burbank Please note: Saturday is considered a regular workday Overtime may be required based on company needs Primary Responsibilities Answer and manage multiple phone lines professionally Monitor, organize, prioritize, and respond to emails promptly Schedule and coordinate client appointments Process client intake, registration, and check-ins Process insurance authorizations and portal submissions Submit and track pre-certifications Process client payments Greet and assist clients and families professionally Maintain accurate records and documentation Support front office and administrative operations Communicate effectively with staff, clients, and insurance representatives Preferred Skills Experience in a medical office or therapy setting Strong computer and email management skills Ability to adapt quickly to changing priorities Strong expressive communication and professional writing skills Ability to maintain organization under pressure Schedule Full-time, Part-time 4/10 schedule available 8-hour and 10-hour shifts Monday through Friday, and Saturday Overtime as required based on operational demands Benefits Health insurance Dental insurance Vision insurance 401(k) 401(k) matching Work Location In-person at multiple locations. Remote work is not available.

Pay:

$24.00 - $28.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Education:

Bachelor's (Required)

Experience:

Medical office: 1 year (Required)

Language:

Spanish (Required)

Work Location:

In person