Office Assistant/Receptionist Ocean Ki Acupuncture, Inc Middletown, RI Job Details Part-time From $17 an hour 2 days ago Benefits Employee discount Qualifications Customer communication Spreadsheets HIPAA Filing Administrative experience Productivity software Faxing Time management Full Job Description We're seeking a friendly and organized individual to join our growing acupuncture office team as a Front Desk Receptionist. If you're passionate about providing excellent customer service, apply today!

Responsibilities:

Greeting patients, checking them in Answering phones, scheduling and confirming appointments for patients Managing patient files and assisting with insurance verification Maintaining the reception and office areas tidy and welcoming Supporting practitioners with administrative tasks Assisting in setting up and breaking down treatment rooms Helping patients with their requests Checking patients out and processing payments for services. Adhering to HIPAA regulations to maintain patient confidentiality. Collecting patient information and updating their records in the clinic's system. Being able to handle any complaints and concerns. Being knowledgeable about the clinic's services and insurance policies. Handling correspondence, such as sending and receiving emails, faxes and mail. Maintaining inventory of office supplies and ordering new items as needed. Keeping track of patient appointments and follow-ups, and reminding patients of their upcoming appointments. Being able to handle any emergency situations that may arise and knowing the appropriate steps to take. Participating in quality improvement initiatives to improve the patient experience and the clinic's operations. Performing any other duties as assigned by the clinic manager or supervisor. It is important for a receptionist to have strong communication skills, be organized and able to multitask, and have a friendly, welcoming, and professional demeanor.

Requirements:

Strong communication and interpersonal skills Excellent organizational and time management skills Proficiency in Microsoft Office and Google Suite Previous customer service or administrative experience preferred Two reference letter of character We offer a supportive work environment and opportunities for growth. Join us in a dynamic and rewarding role in the healthcare field. To apply, please send your resume and a brief cover letter to Ocean Ki Wellness. We look forward to hearing from you!

Job Type:

Part-time Pay:

From $17.00 per hour

Benefits:

Employee discount

Work Location:

In person