Veterinary Receptionist

Mission:

We are looking for a new addition to our team! Our ideal candidate is someone who is self-motivated, team-oriented, flexible, and hardworking who can bring high energy, positive, caring, enthusiastic, and a cheery disposition for our clients and their pets. Candidate should possess logical thinking and a drive for learning new things and self-elevation. Must be able to multi-task, work in a high/fast pace volume environment and have great customer service skills. Must be able to pass a background/drug test.

Starting pay:

$15 per hour Must be available Wednesdays, Fridays, and Saturdays Essential duties and responsibilities: Communicate with clients in a very friendly and professional way. Being attentive to client and pet needs. Work patiently with distressed, or frustrated clients. Answer and triage phone calls from clients. Schedule appointments and schedule procedures. Check-in and out clients. Monitor client flow from check-in to discharge. Managing record requests between other hospitals and specialty practices. Fill prescriptions. Process payment transactions, correctly. Assist in cleaning the hospital including but not limited to: keeping reception desk area and lobby clean and sanitary, cleaning floors, bathrooms, exam rooms. Maintain proper documentation in the electronic medical record. Relay appropriate information to/from clients to doctors and/or management.

Computer skills:

Able to use Windows based computer systems, word processing, email, web search and other skills needed to effectively use the practice management software program.

Qualifications:

High School Diploma or G.E.D. At least 1 year of customer service job-related experience. Basic math and writing skills.

Experience:

Veterinary experience: 1 year (Preferred) Customer service: 1 year (Required)

Pay:

From $15.00 per hour

Benefits:

Paid time off

Shift:

10 hour shift Day shift

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Preferred)

Work Location:

In person