Responsibilities Include:

Guest Communication Answer incoming phone calls and respond to guest questions in a friendly and professional manner Respond to emails, Facebook messages, and other guest inquiries in a timely manner Provide information about farm activities, tickets, events, field trips, and group visits Help guests have a positive experience from their first interaction with the farm Field Trips & Group Reservations Assist with booking and coordinating school field trips Communicate with teachers and group leaders regarding dates, schedules, pricing, and details Maintain accurate reservation information and follow up with groups as needed Event & Party Booking Assist with booking pavilion rentals, and special events Communicate event details with guests and help ensure all reservations are organized Answer questions and provide excellent customer service before and during events Seasonal Staff Support Assist with seasonal employee onboarding paperwork and new hire processes Help prepare new team members for their first day Communicate important information and updates to seasonal staff Support management with employee scheduling needs and seasonal operations Administrative Support Maintain organized records and reservation information Assist with daily office tasks and seasonal operations Help ensure communication between guests, staff, and management runs smoothly

Qualifications:

Friendly and professional communication skills Strong organization and attention to detail Ability to multitask in a fast-paced seasonal environment Comfortable answering phones and responding to digital messages Basic computer skills and ability to learn new systems Customer service experience preferred Experience with scheduling, booking systems, or office administration is a plus

Ideal Candidate:

Enjoys working with families, schools, and guests Can stay calm and organized during busy times Has a positive attitude and enjoys being part of a team Is dependable and willing to help wherever needed

Schedule:

Seasonal Fall Festival Position Location:

Honeysuckle Hill Farm Season:

Fall 2026 If you love helping people, staying organized, and being part of creating unforgettable fall memories, we'd love to meet you!

Pay:

$10.00 - $15.00 per hour

Benefits:

Flexible schedule

Work Location:

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