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Receptionist - State Farm Agent Team Member

Job

Charles Giordano - State Farm Agent

Germantown, TN (In Person)

Full-Time

Posted 5 days ago (Updated 4 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Benefits:
Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Profit sharing Training & development
ABOUT OUR AGENCY
With over 43 years as a State Farm agent, I've built a stable, experienced agency focused on consistency, service, and long-term success. Our team of three works closely together to support our customers and keep the office running efficiently. For our team, we offer a strong focus on work-life balance, PTO and paid holidays, training and development, and profit-sharing bonus opportunities. Our office culture is straightforward, team-oriented, and results-driven. We're looking for a true go-getter, someone who is goal-oriented, dependable, and willing to step in and get the job done. The ideal candidate is a team player who takes initiative and is committed to contributing wherever needed to help the team succeed.
ROLE DESCRIPTION
Charles Giordano - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.
QUALIFICATIONS
Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.