Job Summary TC Property Management & Rentals is seeking a dependable Front Desk Coordinator to serve as the welcoming face and primary voice of our office. Established in 1970, our team manages several hundred residential and commercial properties across the Jackson, TN. area. In this pivotal role, you will greet guests, manage incoming phone calls, accept and document rent payments, and provide essential administrative support to our Property Performance Managers. If you are fluent in English and Spanish, excel at multitasking in a busy environment, and take pride in delivering top-notch customer service, we would love to meet you.
Key Responsibilities Front-Office Reception:
Greet tenants, visitors, and vendors warmly and manage incoming multi-line phone calls.
Bilingual Communication:
Provide English and Spanish translation for Spanish-speaking tenants, callers, and rental applicants.
Payment Processing:
Collect and record rent payments at the front window, issue receipts, and assist residents with basic account inquiries.
Maintenance & Service Coordination:
Take routine maintenance requests from tenants and route work orders or urgent issues to property managers.
Administrative & Leasing Support:
Assist the leasing team with applicant verifications, routine paperwork, filing, and mail distribution.
Lobby Upkeep:
Keep the front desk and lobby area clean, organized, and stocked with updated materials and office supplies. Qualifications High school diploma or GED equivalent. Bilingual proficiency in English and Spanish, strongly preferred . Proficiency in Google Workspace (Gmail, Google Calendar, Google Docs, Google Sheets, etc.). Strong verbal and written communication skills with professional phone etiquette. Ability to handle confidential financial records and personal information with discretion. Strong organizational skills and the ability to multitask in an active office environment. If you are excited about making great first impressions, helping our local community, and growing with an established team, we would love to hear from you! TC Property Management & Rentals is an Equal Opportunity Employer.
Pay:
$17.00 - $18.00 per hour Expected hours: 40.0 per week
Benefits:
Dental insurance Paid time off Retirement plan Vision insurance Ability to