Chiropractic Receptionist

Chiropractic Receptionist Spine Health and Wellness - 3.0 Bedford, TX Job Details Full-time $17 - $30 an hour 20 hours ago Benefits Health insurance Paid time off Retirement plan Qualifications Insurance verification Electronic health records (EHR) management Community care (work setting) Greeting customers Medical records Organizational skills Handling patient inquiries Managing patient records Medical receptionist Customer complaint resolution Client interaction via phone calls Full Job Description This is not a traditional receptionist role. We are seeking a Chiropractic Front Desk Associate who understands that the front desk is the operational hub of the practice. This position requires ownership, accountability, and the ability to manage patient flow, scheduling efficiency, and the overall patient experience. The right candidate takes responsibility for outcomes, not just tasks. Core Responsibilities You will be responsible for managing and owning the following: Performing all patient check-in and check-out procedures Managing incoming phone calls and online inquiries Scheduling new and existing patients to ensure maximum clinic production Confirming appointments and handling reschedules Communicating payment options and verifying insurance Maintaining accurate patient documentation and records Identifying opportunities to upsell additional services when appropriate Responding to patient concerns professionally and promptly Maintaining a clean, organized, and patient-ready environment Protecting provider time by managing schedules efficiently Performance Expectations This is a performance-driven role.

Success will be measured by:

Schedule utilization and efficiency Patient show rates and retention New patient bookings Quality of patient experience Contribution to clinic growth and operational consistency Training and support are provided, along with clear expectations and regular feedback. Candidate Profile This position is best suited for someone who: Takes initiative and ownership without being micromanaged Thrives in a fast-paced healthcare environment Demonstrates strong customer service and communication skills Maintains organization under pressure Looks for long-term growth and increased responsibility Attitude, reliability, and ownership are essential. Important Notice This role is not suited for individuals seeking a passive or task-only front desk position. If you are looking to take ownership of your role, contribute to a high-performing team, and grow professionally, we encourage you to apply.

Job Type:

Full-time Pay:

$17.00 - $30.00 per hour

Benefits:

Health insurance Paid time off Retirement plan

Experience:

Medical receptionist: 1 year (Required)

Language:

English and Spanish (Preferred) Shift availability: Day Shift (Required) Ability to

Commute:

Bedford, TX 76021 (Required)

Work Location:

In person