Front Desk Receptionist Chiropractic Associates of Bedford
0 Bedford, TX Job Details Full-time From $18 an hour 2 hours ago Benefits Paid holidays Paid time off Employee discount Paid sick time Qualifications Microsoft Word Phone communication Health insurance policy knowledge Filing Administrative experience Multi-line phone systems Typing Office management Office phone management Full Job Description Job Overview We are seeking a friendly, dedicated, organized, and professional Front Desk Receptionist to join our team. This role requires strong organizational skills, proficiency in office management, and the ability to multitask in a fast-paced, busy environment for a well-established clinic. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service while managing various administrative tasks. Strong understanding of insurance terminology and being able to explain a patient their beenfits is required. Bilingual candidates are encouraged to apply, as effective communication is key to our operations. Responsibilities Greet and assist patients and visitors in a friendly and professional manner. Manage multi-line phone systems, explaining services or scheduling appointments to new and existing patients by phone and text messaging. Perform data entry and maintain accurate filing systems for client records by scanning documents, insurance cards, and reports. Cashing patients out after their services, handling cash, credit cards, and checks. Maintain scheduled appointments, staff meetings, and office events. Provide clerical support, including typing, proofreading documents, managing correspondence, and end of day reports. Perform new patient history and physical examinations while expaling benefits. Plus taking notes for the doctor during the examination. Assist with customer support inquiries, ensuring a high level of service is maintained. Maintain a clean and organized front desk area to create a welcoming environment. Collaborate with team members to ensure efficient office operations. Cross training will be provided to assist therapists, billing, and the doctors. Qualifications Previous experience in a front desk or receptionist role is required. Basic understanding of insurance terminology is required. Strong computer skills, including Word and Excel. Familiarity with Review Wave and SilkOne is a plus but not required. Excellent organizational skills with the ability to manage time effectively. Strong phone etiquette and customer service skills are essential. Experience in office or administrative roles is required. Bilingual abilities are highly desirable to enhance communication with diverse clientele.
Job Type:
Full-time (32-40 hours per week)
Monday :
7:30 AM
- 12:00 PM
- & 1:30 PM
- 6:00 PM
Tuesday :
1:30 PM- 5:00 PM
Wednesday :
7:30 AM- 12:00 PM
- & 1:30 PM
- 5:00 PM
Thursday :
8:30 AM- 12:00 PM
- & 1:30 PM
- 6:00 PM
Friday :
7:30 AM- 11:00 AM
- Closed weekends
- Shift ends after the last patient leaves, so end times could fluctuate.
Benefits:
Employee discount on products Paid time off Paid sick days Paid holidays Free treatments for yourself and immediate family members
Job Type:
Full-time Pay:
From $18.00 per hour
Benefits:
Employee discount Paid time off Application Question(s): Explain the difference between copay, coinsurance, and deductible.
Work Location:
In person
