Front Desk Receptionist

About us

LOOKING FOR FRONT DESK MEDICAL OFFICE RECEPTIONIST RGV

Health Medical Clinic is seeking a dependable, professional, and friendly Medical Receptionist to join our team. The ideal candidate will be the first point of contact for patients and must provide excellent customer service while maintaining efficiency in a fast-paced primary care clinic. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks throughout the day.

Responsibilities:

Greet and check in patients in a courteous and professional manner Answer incoming phone calls and assist patients with scheduling, questions, and general requests Verify insurance information and collect copays, balances, and required documents at check-in Schedule, reschedule, and confirm patient appointments Maintain accurate patient demographic and insurance information in the electronic medical record Manage front desk workflow, including scanning, filing, and handling incoming forms Communicate effectively with medical assistants, providers, and other staff regarding patient needs Monitor waiting room flow and assist in keeping front office operations organized Address patient concerns professionally and escalate issues appropriately when needed Follow clinic policies regarding attendance, professionalism, cash handling, and confidentiality Perform other front office duties as assigned

Qualifications:

Prior medical receptionist or front office experience preferred Experience in a medical clinic setting strongly preferred Strong customer service and communication skills Ability to multitask and remain organized in a busy clinical environment Basic knowledge of insurance verification, appointment scheduling, and copay collection preferred Comfortable using computers, electronic medical records, and office equipment Bilingual in English and Spanish preferred Reliable attendance and punctuality required Professional attitude and appearance required

Work Environment:

This position works in a busy outpatient primary care clinic serving adult patients. Candidates should be comfortable working with a high daily patient volume and maintaining professionalism under pressure.

Benefits:

Competitive pay based on experience Paid time off Opportunity for long-term growth within the clinic

Job Type:

Full-time Pay:

$15.00 - $16.00 per hour

Work Location:

In person