Front Desk Receptionist

Front Desk Receptionist (Medical Office)

Location:

1604 14th Street. Brownwood, TX 76801

Job Type:

Full-Time About Us:

We are seeking a friendly, organized, and dependable Front Desk Receptionist to join our medical office team. This role is essential in creating a positive patient experience while ensuring efficient front office operations. The ideal candidate is comfortable multitasking, has strong communication skills, and has experience with insurance verification and patient scheduling .

Responsibilities:

Verify patient insurance eligibility and benefits before appointments Answer incoming phone calls and assist patients professionally and efficiently Schedule, reschedule, and confirm patient appointments Check patients in and out for visits Collect and update patient demographics and insurance information Handle appointment reminders and follow-up calls Maintain accurate documentation within the EMR system Support front office operations and assist with administrative tasks as needed

Qualifications:

Previous front desk, receptionist, or medical office experience preferred Experience with insurance verification strongly preferred Strong phone etiquette and customer service skills Ability to multitask and stay organized in a fast-paced environment Comfortable using EMR systems and basic computer programs Excellent communication and attention to detail Bilingual (preferred but not required)

What We're Looking For:

Professional and welcoming attitude Strong organizational skills Reliable attendance and punctuality Ability to work independently and as part of a team

Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person