Front Desk Receptionist

Front Desk Receptionist Shadeotech Carrollton, TX Job Details Part-time | Full-time $14 - $17 an hour 1 day ago Benefits Paid time off Vision insurance Employee discount Referral program Qualifications Computer operation English Administrative experience High school diploma or GED Data entry CRM system proficiency Office management Appointment scheduling Full Job Description Job description: We are Shadeotech Window Fashions, a manufacturer of custom window shades based in Carrollton, Texas. With over 30 years of experience, we specialize in residential, commercial, and hospitality projects. About the Role We are looking for a Receptionist / Customer Care Specialist who can organize, coordinate, and support daily office operations. Your role is to create a welcoming environment for customers, ensure smooth office workflow, and provide administrative support to our team. This position requires someone who is organized, friendly, detail-oriented, and able to manage multiple tasks in a busy office environment. Responsibilities Greet and assist visitors at the showroom Answer calls, texts, emails, and customer inquiries Schedule meetings, customer appointments, and installer visits Coordinate with sales reps and installers Organize the office and showroom Perform data entry and scan documents Upload and attach documents/files into HubSpot CRM Assist with email sequences, tasks, and follow-ups Manage social media posts and simple content updates and Blogs Prepare and send thank-you cards to customers Ensure invoices and payments are processed on time Maintain office supplies, printers, copier, and scanner Plan small in-house or off-site events (celebrations, meetings, etc.) Provide general administrative support to management and staff Skills & Qualifications Knowledge of office administration duties, systems, and procedures Proficiency in MS Office (Excel, Outlook) Experience using office equipment (printers, scanners, copier) Familiarity with email scheduling tools CRM experience (HubSpot preferred, but we will train) Strong time-management and ability to multitask Excellent written and verbal communication skills Attention to detail and strong problem-solving skills Professional, friendly, and customer-focused attitude High School diploma required; additional admin training is a plus Bonus Skills (Not required but helpful) Experience as a front desk receptionist or administrative assistant Social media experience (posting updates, stories, etc.) Prior customer service or scheduling background What We're Looking For Someone who can ensure the smooth daily operations of the office, maintain a pleasant customer experience, and support our team with communication, organization, and administrative tasks.

Job Type:

Full-time Benefits:

Paid time off Referral program Vision insurance Application Question(s): Did you work with any CRM? Did you work with Social Media? Did you Work with Canva?

Education:

High school or equivalent (Required)

Experience:

CRM software: 1 year (Required) Customer service / client

Communication:

2 years (Required)

Microsoft Office:

2 years (Required) Appointment scheduling: 2 years (Required)

Work Location:

In person

Job Types:

Part-time, Full-time Pay:

$14.00 - $17.00 per hour

Benefits:

Employee discount Application Question(s):

Computer Skills Education:

High school or equivalent (Required)

Language:

English (Required) Spanish (Preferred) Ability to

Commute:

Carrollton, TX 75006 (Required)

Work Location:

In person