Front Desk Receptionist

Position Information Clinic Name:

Psychiatric Associates of North Texas, PA Clinic Location:

8072 Preston Road, Suite 204, Frisco, TX 75034

Office Environment:

Behavioral Medicine Office hours: Full-time, 40 hours weekly, Monday-Friday 8 am - 5 pm Salary range: Min $17.00 - $19.00+ per hour (Negotiable based on relevant experience) Benefits Paid Major Holidays Paid Time Off End of Year Bonuses Work-Life Balance Flexible Scheduling Professional Development Position Responsibilities The Medical Assistant is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. Performs patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answers phone calls and direct them appropriately Schedules appointments according to office guideline Obtains accurate patient and insurance information, collecting copays and deductible amounts. Copies/scans patient access-related hard copy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepares charts for patient appointments making sure all necessary information is complete. Conducts all functions associated with patient check-out including pricing services, collecting patient responsibility payments, and scheduling follow-up appointments. Performs duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirms upcoming appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follows up with patients regarding the Missed Appointment Policy and sends out the appropriate communications. Performs other duties as assigned. Qualifications High School Diploma or Equivalent (required) Six months of healthcare experience in a clinical setting or customer service experience in a clinical setting or office environment (Preferred) Scheduling and insurance verification experience (Preferred) Preferred Skills Knowledge of insurance authorization/billing requirements. Demonstrated strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast-paced environment.

Job Type:

Full-time Pay:

$17.00 - $19.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

In person