Front Desk Receptionist — Bilingual Preferred

Job Overview Panamericana Family Medicine Clinic is looking for a friendly, dependable, and professional Front Desk Receptionist to join our team. This person will be one of the first points of contact for our patients and will play an important role in creating a positive experience from check-in to check-out. The ideal candidate is bilingual in English and Spanish, organized, reliable, and comfortable working in a busy medical office environment. We are looking for someone with strong communication skills, a positive attitude, and the ability to multitask while providing excellent customer service. Responsibilities Greet patients in a friendly and professional manner Check patients in and out for appointments Answer phone calls and route calls appropriately Schedule, confirm, and reschedule patient appointments Verify patient demographics and insurance information Collect copays, balances, and payments when needed Maintain accurate patient information in the EMR system Assist with patient forms, referrals, messages, and general office tasks Communicate professionally with patients, providers, and staff Help keep the front desk area organized and running smoothly Follow HIPAA guidelines and clinic policies Support the team as needed to ensure a smooth patient flow Qualifications Front desk, receptionist, or customer service experience preferred Medical office experience preferred but not required Bilingual English/Spanish strongly preferred Strong communication and people skills Must be reliable, punctual, and professional Comfortable answering phones and speaking with patients Able to multitask in a fast-paced environment Basic computer skills required Athenahealth or EMR experience is a plus Must have a positive attitude and willingness to learn What We're Looking For We are looking for someone who is dependable, welcoming, and able to represent our clinic professionally. The right candidate should enjoy helping patients, staying organized, and working as part of a team. This is a great opportunity for someone looking for a stable position in a family medicine clinic with room to grow.

Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Employee discount Paid time off Retirement plan Vision insurance

Work Location:

In person