Front Desk Associate

Job Title:

Front Desk Associate Company:

DTF Dallas Location:

Richardson, TX Job Type:

Full-Time / Part-Time About DTF Dallas DTF Dallas is a locally owned printing company specializing in Direct-to-Film (DTF) transfers and UV DTF. We provide high-quality custom apparel and printing solutions for businesses, schools, organizations, and individuals. We pride ourselves on fast turnaround times, quality prints, and exceptional customer service. As we continue to grow, we're looking for a friendly, organized Front Desk Associate to be the first point of contact for our customers and support daily operations. Position Overview The Front Desk Associate plays a key role in delivering an excellent customer experience. This person will manage front desk operations, assist customers with orders, coordinate pickups, and support internal team communication. The ideal candidate is detail-oriented, dependable, and comfortable working in a fast-paced, production-driven environment. Apply via Indeed only. Do not call or email regarding this role. All applications must be submitted via the Indeed platform! Thank you for your understanding. Key Responsibilities Greet customers in person and over the phone in a friendly, professional manner Assist customers with order intake, basic product questions, and pricing guidance Manage order pickups and drop-offs, ensuring accuracy and organization Assist customers with ready to pickup orders Enter and update customer orders in internal systems Coordinate with production staff to track order status and timelines Maintain a clean, organized front desk and customer-facing area Communicate clearly with team members to ensure smooth daily operations Qualifications High school diploma or equivalent required Previous front desk, receptionist, or customer service experience preferred Strong communication and interpersonal skills Comfortable using computers, email, and basic office software Highly organized with strong attention to detail Ability to multitask and stay calm in a busy environment Reliable, punctual, and professional Nice to Have Experience in printing apparel or production environments Experience with photoshop, Canva, and design software Bilingual (English/Spanish) is a plus Sales or upselling experience Interest in design, branding, or small business operations What We Offer Paid training provided Hands-on experience in the custom printing industry Supportive team environment with room for learning and advancement

Pay:

$16.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): Are you available to work Saturdays? Do you have prior experience with photoshop or canva? Beginner, intermediate, or advanced?

Language:

Spanish (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person