Front Desk Receptionist

Our Medical and Aesthetic Practice is seeking a professional, warm, and engaging Front Desk Receptionist. The ideal candidate will act as the face of our practice, providing a welcoming atmosphere for our patients and efficiently managing all front desk activities. This role demands a blend of excellent customer service skills and the ability to handle administrative tasks, ensuring a seamless and luxurious experience for our patients. Visit us on Instagram @ aesthetic.suite

Responsibilities:

Warmly greet patients Book appointments, both in-person and over the phone, utilizing our scheduling software with precision. Provide detailed information about our services and treatments, including preparation and follow-up care, to clients. Handle client inquiries in a professional and courteous manner, ensuring client satisfaction. Process transactions and handle billing queries, maintaining accurate financial records. Maintain a clean, orderly, and inviting reception area and client waiting room. Manage client records with confidentiality and accuracy, updating as needed. Assist in coordinating the flow of clients and notify providers of clients' arrivals or cancellations. Inform clients of ongoing promotions and services. Perform general administrative tasks such as filing, copying, and managing emails.

Requirements:

Proven experience as a Receptionist, Front Desk Representative, or similar role Exceptional customer service skills and a friendly, approachable personality. Proficiency in managing reservation software, MS Office, and point of sale systems. Strong organizational and multitasking abilities, with the capacity to prioritize tasks. Excellent communication and interpersonal skills. Attention to detail and problem-solving skills. A passion for the aesthetic industry and a commitment to staying informed about new treatments and products. High school diploma; further education or certification in hospitality or relevant field is a plus.

Job Type:

Full-time Pay:

$17.00 - $18.00 per hour

Benefits:

Employee discount Paid time off

Language:

Spanish (Required)

Work Location:

In person