Spa Receptionist

Front Desk Assistant (Sales + Client Care Focus) Body Revive -

Cedar City, UT Pay:

Hourly + commission About Body Revive Body Revive is a growing, nurturing wellness center focused on results-driven care. We specialize in medical and orthopedic massage while integrating advanced therapies such as sauna, cold plunge (contrast therapy), and red light therapy. We work closely with medical providers and the VA Community Care Network, making our front desk team a critical part of delivering both excellent service and smooth clinical coordination. Position Overview We are looking for a front desk assistant who can create an exceptional client experience from the moment someone walks in—while also confidently managing scheduling, sales, and communication with professionalism. This role is perfect for someone who is friendly and compassionate, but also confident, organized, and able to uphold policies when needed . What You'll Do Greet clients and create a warm, welcoming environment Schedule appointments and manage daily therapist schedules Support massage therapists with rebooking clients Educate clients on services, memberships, and upgrade opportunities (add-ons, packages, memberships) Handle payments, questions, and occasional concerns with professionalism Communicate with medical providers and the VA Community Care Network regarding referrals, authorizations, and follow-ups Assist with room turnover (laundry, resetting rooms, maintaining cleanliness) Answer phones, return messages, and manage client communication Additional Responsibilities (Contrast Therapy & Recovery Area) Help maintain and care for the sauna and cold plunge (cleanliness, basic daily upkeep, and readiness for use) Guide clients through their contrast therapy appointments with clear instructions and a calm, supportive presence Ensure clients are following proper protocols (such as showering, timing, and safe use) Monitor the space to maintain a clean, safe, and relaxing environment What We're Looking For Strong communication and customer service skills Confidence in sales (memberships, upgrades, rebooking support) Ability to balance kindness with clear boundaries when discussing policies or charges Highly organized and able to multitask in a fast-paced environment Professional and dependable Comfortable working with medical offices and handling sensitive client information Willingness to work rotating weekends

Bonus:

Ability to "read minds" (or at least anticipate client needs and stay one step ahead) Who Thrives in This Role This position is best suited for someone who is highly motivated, proactive, and takes pride in doing things well . You naturally take ownership of your role and look for ways to improve things You enjoy being busy, productive, and part of a high-functioning team You bring positive energy and focus to your work each day You care about results—both for clients and for the business You are dependable and show up ready to contribute If you're someone who takes pride in your work and wants to be part of a growing, purpose-driven business, you'll do well here. What Makes You Stand Out Experience in a spa, wellness, or medical office Interest in health, recovery, or wellness therapies Confidence guiding clients through new experiences like sauna and cold plunge Ability to support a team while keeping the front running smoothly Perks & Benefits Hourly pay + commission on sales Tips Free monthly massage Free use of sauna & cold plunge Employee discounts on services and retail Supportive, team-focused environment Opportunity to grow within a rapidly expanding wellness business This Role May Not Be for You If… You are uncomfortable talking about pricing, memberships, or recommending services You struggle to uphold policies or set boundaries with clients in a professional way You prefer slow-paced environments and may feel overwhelmed during busy shifts You don't enjoy multitasking or staying organized under pressure You are not open to learning new systems, processes, or wellness services You are unavailable to work weekends Why This Role Matters Our front desk is the heartbeat of the business —you set the tone for every client experience and help ensure our therapists stay fully booked and supported. Apply today and be part of a team raising the standard of care in wellness and recovery

Job Type:

Part-time Pay:

$11.00 - $13.00 per hour

Experience:

sales: 1 year (Preferred)

Work Location:

In person