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Utah Facial Plastics

Front Desk Coordinator

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Job Description

Join Utah's Premier Facial Aesthetics Team!

Position:

Front Desk Coordinator

•

Draper Location:

Are you a warm, polished professional who thrives in a fast-paced environment and takes pride in delivering world-class customer service? Join Utah Facial Plastics, the Intermountain West's leading name in facial aesthetics, as a Front Desk Coordinator at our beautiful Draper and Heber clinics! In this vital front-facing role, you'll be the first impression for patients visiting our practice and a key part of the supportive, energetic team that helps them feel confident and cared for every step of the way.

Schedule:

Monday

•Friday | 9:00 AM

•5:00 PM |

Draper Office What You'll Be Doing:
Welcome & Assist Patients:

Greet every patient with professionalism and warmth, guide them through online forms, and ensure a smooth check-in/check-out experience

Coordinate Appointments:

Manage bookings for injectors, laser specialists, aestheticians, and surgical consults

Patient Education:

Inform patients about non-surgical and surgical aesthetic options both in person and by phone

Process Payments:

Collect payments, apply Alle and Aspire rewards, and ensure accurate daily reconciliation

Skincare & Promotions:

Stay current on promotions and skincare products, and assist patients with retail purchases Support the

Surgical Journey:

Partner with Patient Care Coordinators to ensure patients feel supported before and after surgery

Administrative Tasks:

Maintain emails, faxes, charts, and clinic updates while staying organized and efficient

Team Coordination:

Work closely with providers to optimize clinic flow and patient experience

Financial Reporting:

Assist with end-of-day financial reports and bank deposits as needed

What We're Looking For:

A warm, detail-oriented professional with excellent communication and organizational skills Strong phone etiquette and comfort with patient-facing roles Ability to multitask and prioritize in a dynamic, high-volume setting Familiarity with aesthetic treatments and skincare products (preferred) Bilingual (Spanish-speaking) highly preferred A passion for the aesthetics industry and a sincere desire to be part of something meaningful

Qualifications:

2+ years of experience in front desk operations, patient coordination, or administrative support within a medical or aesthetics setting 2+ years of sales experience strongly preferred Proficiency in Microsoft Office and familiarity with electronic medical record (EMR) systems (preferred) Comfortable managing multi-line phone systems and following professional office protocols Reliable transportation required for travel between our Draper, Layton, Heber clinics Spanish-speaking skills are a plus, but not required

Perks & Benefits:

We believe in rewarding our team with a comprehensive benefits package that reflects our commitment to your growth and well-being: 3% 401(k) contribution (no match required) Profit sharing (2-4% annually based on clinic performance) Medical, dental, and vision insurance Short

•and long-term disability coverage Discounted surgical procedures and free/discounted med spa treatments Access to top-tier skincare products at employee pricing Paid time off and holiday pay A supportive, uplifting culture with low turnover and high team spirit We're not just changing faces, we're changing lives. Join a team where your skills and smile matter just as much.

Compensation:

Pay depends on experience (DOE) Ready to be the heartbeat of our Draper and Heber clinics? and join a group of compassionate professionals who are as passionate about people as they are about aesthetics.

Job Type:
Full-time Pay:

$20.00

•$25.00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Application Question(s): How do you stay calm and focused during a busy or stressful clinic day? Tell us about a time you received constructive feedback. What was it, and how did you respond? What do you think makes a workplace positive and professional? How do you personally contribute to that kind of culture? What role do you usually play on a team (e.g., leader, helper, organizer, morale booster)? Why do you want to work in facial aesthetics and plastic surgery? What excites you most about this field? Describe your ideal work environment in 3 words.

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Employee Stock Options (ESOs)