Job Overview We are looking for a full-time (M-F, 8 AM to 5 PM) , organized, dependable, and detail-oriented critical thinker with strong problem-solving skills, a positive attitude, and a willingness to learn new skills to become our Front Desk Receptionist. This role involves managing the front desk, assisting with administrative and accounting tasks, supporting attorneys and staff, and instilling confidence in clients as the face of our firm. As our receptionist, you will manage front desk operations, facilitate effective communication, and provide exceptional customer support. Our ideal candidate takes pride in their work, maintains confidentiality, and can effectively manage competing priorities in a fast-paced environment. Responsibilities Greet and direct visitors and clients warmly, ensuring they feel welcomed and attended to promptly; Manage multi-line phone systems: Answer, screen, and direct calls efficiently and professionally; Process client payments and assist the Office Manager with billing and data entry, and other administrative or basic accounting tasks using productivity software such as Microsoft Office and Google Workspace; Use legal software to assist with potential client screening, intake, and administrative tasks; Provide excellent customer service by addressing inquiries, supporting client communication, and learning firm policies and procedures; Maintain the confidentiality of sensitive client information and exercise professionalism and discretion in all interactions. Support attorneys and staff with day-to-day administrative needs to help maintain an efficient and professional office environment. Requirements Previous customer service, front desk, or administrative experience. Prior legal office experience is helpful, but not required; Strong computer literacy including proficiency in Microsoft Office Suite and Google Workspace, with familiarity with spreadsheets and data entry; Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment; Exceptional communication skills and a professional and positive demeanor in person and over the phone; Ability to recognize when help is needed, ask questions, and accept and apply constructive feedback; Demonstrated ability to manage time effectively, maintain attention to detail, and learn new skills; Ability to handle sensitive information with discretion and maintain strict confidentiality. Fluent Spanish speaking preferred but not required.
Pay:
From $15.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Paid time off Vision insurance