Receptionist

The Receptionist serves as the face of our community and is responsible for creating a warm, welcoming, and professional first impression for all residents, families, and guests. This role plays a key part in shaping the overall experience of our community by ensuring every person who walks through our doors feels valued, respected, and cared for. This is a hospitality-focused role within an independent living community. We do not provide hands-on medical or personal care to residents—our focus is on lifestyle, service, and experience. Key Responsibilities Greet residents, guests, and visitors with warmth, professionalism, and kindness Answer phones and assist with inquiries in a friendly and helpful manner Ensure the front desk and lobby remain clean, organized, and welcoming at all times Support a positive, hospitality-driven environment for residents and guests Assist with general administrative and operational tasks as needed Overnight Shift Responsibilities (12:00 AM - 8:00 AM) Perform routine security walkthroughs throughout the community Ensure a safe, calm, and secure environment overnight Respond to resident requests in a timely and professional manner Complete light cleaning, organizing, and support tasks as assigned What We're Looking For A genuine passion for kindness, service, and helping others Strong communication and interpersonal skills Professional, dependable, and self-motivated Ability to create meaningful connections with residents and guests Comfortable working independently (especially overnight shift) Previous customer service or hospitality experience preferred