Front-office receptionist Voyage Clinics Orem, UT Job Details Part-time | Full-time $17 - $22 an hour 4 hours ago Qualifications Customer communication Full Job Description Voyage Clinics is looking for a front-office receptionist who enjoys helping people and keeping the details organized. You'll welcome patients, coordinate appointments, and help individuals, families, and employer partners navigate their memberships. This role supports our clinics and works closely with the clinical and billing teams. You'll learn how our direct primary care (DPC) memberships work so you can explain them clearly, answer common questions, and connect people with the right team member. What you'll do Welcome members and visitors, manage phone calls and secure messages, and help people get to the right team member. Coordinate appointments, referrals, imaging, labs, and medical student rotations and payments. Help individuals, families, and employer partners understand their memberships, and manage onboarding, enrollment changes, and account updates. Route new employer discovery inquiries to clinic leadership. Handle routine patient and membership billing, invoicing, and payment questions. Coordinate billing checks with the clinical team and refer past-due or escalated concerns to the appropriate billing contact. Keep patient records accurate and confidential, and help maintain a clean, stocked, and welcoming office. Coordinate clinic coverage and daily handoffs with the medical assistant lead. Support team gatherings and event scheduling, invitations, and reminders under team leadership, as capacity allows. What will help you succeed You're comfortable talking with people, explaining information clearly, and following through on details. You stay organized, communicate with teammates, and are willing to learn our scheduling, electronic health record, and billing systems.

Pay:

$17.00 - $22.00 per hour

Work Location:

In person