Full-Time Receptionist Wasatch Behavioral Health - 3.9 Provo, UT Job Details Full-time $17.50 - $22.17 an hour 23 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Vision insurance Life insurance Qualifications Administrative experience High school diploma or GED Computer skills Clerical experience Full Job Description Join Wasatch Behavioral Health as a Full-Time Care Team Assistant (Receptionist) at our Westpark Family Clinic in Provo, Utah, earning $17.50-$22.17/hour. As the first point of contact for our clinic, you'll play a vital role in creating a warm, welcoming experience for clients and families seeking behavioral health services. Westpark Family Clinic serves children, adolescents, adults, and families, providing compassionate, evidence-based care for a wide range of mental health concerns, including anxiety, depression, trauma, bipolar disorder, schizophrenia, and more. Working alongside a multidisciplinary team of providers, you'll help ensure our clients receive the support they need while contributing to a positive, professional, and caring environment.

Schedule:

Monday-Friday, 8:00 AM-5:00

PM Compensation:

$17.50-$22.17 DOE Benefits Utah Retirement Systems (Pension & 401(k) options) Public Employees Health Plan (PEHP) Medical & Dental Insurance Vision Benefits Plan Employer-Provided Health Savings Account (HSA) Contributions Flexible Spending Account (FSA) Options Company-Paid Life Insurance Company-Paid Short- & Long-Term Disability Insurance 12 Paid Annual Holidays Generous Paid Time Off (PTO) Funds for

Training and Development Scheduled Annual Pay Increases About Us:

Wasatch Behavioral Health Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive. What You'll Do as a Care Team Assistant Greet clients, families, and visitors with exceptional customer service, creating a welcoming and supportive first impression. Manage incoming phone calls, answer questions, and direct calls to the appropriate team members. Make preliminary assessments of client needs to determine the urgency of requests and connect individuals with the appropriate services. Schedule, reschedule, and confirm appointments while maintaining provider calendars. Process client payments, respond to billing questions, and assist with insurance authorizations as needed. Prepare, update, and maintain accurate client charts and electronic health records. Act as a liaison between clients, clinicians, and insurance partners to ensure smooth communication and continuity of care. Assist clients with forms, paperwork, and general questions about clinic services and processes. Coordinate communication with therapists, nurses, case managers, and providers to support daily clinic operations. Handle confidential information with professionalism while maintaining HIPAA compliance. Process incoming mail, faxes, and other administrative tasks to keep the clinic running efficiently. Help create an organized, professional, and compassionate environment that supports high-quality behavioral health care for children, adolescents, adults, and families. Qualifications High school diploma or GED At least 6 months of clerical or secretarial experience Strong communication skills (verbal + written) Solid computer and multitasking skills Compassionate, organized, and detail-oriented Spanish speakers may qualify for a wage increase Apply Today Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team!