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Front Desk Agent
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Holiday inn Chantilly Dulles Expo
Chantilly, VA (In Person)
$37,440 Salary, Full-Time
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Job Description
Job Summary We are seeking a dynamic and friendly Front Desk Agent to serve as the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors and clients. Your organizational skills and office management expertise will ensure smooth daily operations, creating a positive first impression for everyone who walks through our doors. This paid position offers an exciting opportunity to develop your administrative and customer support skills in a fast-paced environment. Duties Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems with professionalism, directing calls efficiently and courteously Handle appointment scheduling, calendar management, and coordinate meetings using Microsoft Office and Google Workspace tools Perform data entry, filing, and maintain accurate records to support office operations Assist with clerical tasks such as proofreading documents, managing correspondence, and organizing files Support office management activities including supply inventory, mail distribution, and basic bookkeeping using QuickBooks or similar software Provide excellent customer service by addressing inquiries via phone or in person with patience and professionalism Qualifications Proven experience in office management or administrative support roles with strong clerical skills Proficiency in computer literacy including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools Familiarity with multi-line phone systems and phone etiquette standards Bilingual abilities are highly desirable to serve diverse client needs effectively Strong organizational skills with the ability to prioritize tasks efficiently and manage time effectively Previous experience as a receptionist, dental or medical receptionist, or personal assistant is advantageous Knowledge of bookkeeping software such as QuickBooks is a plus Excellent proofreading skills combined with attention to detail in all written communication Join our team as a Front Desk Agent where your enthusiasm for organization and customer service will shine! This role offers a vibrant environment where your administrative talents help create seamless experiences for visitors and clients alike. We value proactive individuals who thrive on multitasking and delivering top-tier support every day.